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LoginLast Updated: May 01, 2026
1. General
The Superalink Affiliate Program ("the Program") allows you to earn a commission for every successful purchase made through your unique referral link. You will also receive ongoing commissions for future purchases made by the same customer, as long as the customer remains active in our system. Attribution and tracking rules are detailed in Section 3.
By joining the Program, you agree to be bound by these Terms and Conditions, the Superalink Affiliate Privacy Policy, and the Superalink Affiliate Violation Policy (collectively, "the Affiliate Program Documents").
Superalink may update the Affiliate Program Documents from time to time.
Affiliates who continue to participate in the Program after the effective date, or who do not respond within the applicable notification period, will be deemed to have accepted the updated terms. The current version of each document is always available at the Superalink Affiliate portal.
If you do not agree to the updated terms, you may terminate your participation at any time as provided in Section 11.
2. Eligibility
2.1 General Requirements
To participate in the Superalink Affiliate Program, you must:
If you are registering on behalf of a legal entity (such as a company, partnership, or other organization), you represent and warrant that you have the authority to bind that entity to these Terms and Conditions.
2.2 Restricted Jurisdictions
Participation in the Program is not available to individuals or entities resident in jurisdictions where:
Superalink reserves the right to restrict participation from additional jurisdictions at its discretion, including in response to regulatory developments or business considerations.
2.3 Conflicts of Interest
Affiliates may not participate in the Program if they:
The above restriction does not apply where an exception has been granted in writing by Superalink.
2.4 Accuracy of Registration Information
Affiliates are responsible for maintaining the accuracy of the information provided during registration, including contact details, payout account information, and any tax-related documentation required under Section 9. Superalink may suspend or terminate participation where registration information is found to be inaccurate, incomplete, or fraudulent.
2.5 Single Account per Person
Each individual or legal entity may maintain only one (1) affiliate account, unless otherwise expressly authorized by Superalink in writing. Operating multiple accounts in violation of this Section 2.5 constitutes a violation of the Superalink Affiliate Violation Policy, including but not limited to Category E-1 (Multi-Account Fraud) and Category E-3 (Promotional Incentive Abuse).
3. Tracking Data and Attribution
3.1 Unique Affiliate Link
Upon registration, each affiliate is assigned a unique affiliate link that tracks customer activity attributable to the affiliate. Purchases are attributed to the affiliate when the customer reaches the Superalink store through the affiliate's unique link, subject to the conditions set out in this Section 3.
3.2 Attribution Window
Attribution operates on a 90-day rolling window, calculated as follows:
For the avoidance of doubt:
3.3 Customer Activity Status
A customer is considered active with respect to an affiliate if the customer has made at least one qualifying purchase within the most recent 90-day attribution window. If no qualifying purchase has occurred within the window, the customer is considered inactive with respect to that affiliate.
Inactive status means that future purchases by the customer, after attribution expiry, will not generate commissions for the affiliate, unless the customer reaches the Superalink store again through the affiliate's unique link and triggers a new attribution window.
3.4 Commission Eligibility
Commissions are earned on all qualifying purchases of products and services through the Superalink store, subject to the rules set out in Section 6. The following purchases are not eligible for commissions:
4. Monitoring The Revenues
4.1 Affiliate Dashboard
Superalink provides each affiliate with access to a personal dashboard for monitoring performance under the Program. The dashboard provides:
4.2 Data Accuracy and Delay
Dashboard data is updated on a regular basis. Affiliates acknowledge that there may be a processing delay of 24 to 48 hours between an event and its reflection in the dashboard.
The accuracy and availability of dashboard data is subject to the disclaimers set out in Section 10.2. Affiliates should not rely solely on real-time dashboard data for time-sensitive business decisions.
5. Advertisement Guidelines
5.1 Use of Promotional Assets
Superalink provides promotional assets, including but not limited to graphics, banners, and pre-written copy, for use by affiliates in promoting Superalink products. Use of these assets is governed by Section 8.1 (Superalink Brand Assets).
5.2 Affiliate Responsibilities
Affiliates are responsible for:
5.3 Modification and Removal
Superalink reserves the right to request, at any time, that the affiliate remove or modify promotional content that:
Affiliates shall comply with such requests within a reasonable timeframe specified by Superalink. Failure to comply may result in sanctions under the Superalink Affiliate Violation Policy.
Liability for affiliate-generated promotional content is further governed by Section 10.4 (Affiliate Indemnification).
6. Commissions and Payout
6.1 Commission Rate and Affiliate Link Functionality
As a Superalink Affiliate Influencer, you'll earn 15% commission on each successful transaction made through your unique affiliate link.
Your affiliate link will:
6.2 Payout Schedule
6.3 Payout Methods
Payouts are currently supported via PayPal. Superalink may add or modify supported payout methods at its discretion, with notification provided in accordance with Section 1.
To receive your payout via PayPal, you must connect your PayPal account:
Affiliates are responsible for ensuring that the payout account information on file is accurate. Superalink is not liable for payouts delayed or failed due to incorrect or outdated account information provided by the affiliate.
6.4 General Notes on Commissions
7. Promotional Incentives
7.1 Overview
Superalink may offer promotional incentives to affiliates from time to time, including but not limited to Welcome Gifts, referral bonuses, milestone rewards, and seasonal campaigns ("Promotional Incentives"). The availability, amount, and terms of each Promotional Incentive are determined by Superalink at its sole discretion and may vary over time.
7.2 Welcome Gift
Affiliates who register for the Superalink Affiliate Program will receive a Welcome Gift in the form of a promotional credit of $30 USD, credited to the affiliate's wallet upon registration.
The Welcome Gift, and all other Promotional Incentives credited to the wallet, are subject to the following conditions:
7.3 Withdrawal Order
When an affiliate's wallet contains both promotional credits and earned commissions, withdrawals will be applied to promotional credits first, followed by earned commissions, on a first-in basis.
7.4 Modification and Discontinuation
Superalink reserves the right to introduce, modify, or discontinue any Promotional Incentive at any time, with notification provided in accordance with Section 1.
Promotional credits already issued to an affiliate's wallet prior to the effective date of any such modification or discontinuation will remain valid under the terms in effect at the time of issuance, subject to Sections 7.5 and 7.6 below.
7.5 Treatment of Wallet Balance upon Voluntary Termination
If an affiliate voluntarily terminates participation in the Program as provided in Section 11, the wallet balance will be treated as follows:
Affiliates are encouraged to review their wallet balance prior to submitting a termination request.
7.6 Forfeiture upon Violation
Promotional credits may be clawed back or forfeited in the event of a violation of the Superalink Affiliate Violation Policy. The specific conditions and procedures for such forfeiture are governed by the Violation Policy, including but not limited to Category E-3 (Promotional Incentive Abuse).
7.7 No Guarantee
Participation in the Program does not entitle any affiliate to any specific Promotional Incentive. The continued availability of any Promotional Incentive is at the sole discretion of Superalink.
8. Intellectual Property
8.1 Superalink Brand Assets
Superalink may provide affiliates with brand assets to support promotional activities, including but not limited to logos, banner images, pre-written copy and templates, dedicated affiliate sales links with embedded promotional codes, and brand guideline documents (collectively, "Brand Assets").
All Brand Assets are the sole and exclusive property of Superalink. Superalink grants the affiliate a limited, non-exclusive, non-transferable, revocable license to use the Brand Assets solely for the purpose of promoting Superalink products in connection with the affiliate's participation in the Program.
Affiliates shall:
Specific prohibited uses of Brand Assets are further detailed in the Superalink Affiliate Violation Policy, including but not limited to Category C-3 (Brand Asset Misuse).
8.2 Affiliate Link
The unique affiliate link assigned to each affiliate is owned by Superalink. The affiliate is granted a limited right to use the affiliate link solely during the term of the affiliate's participation in the Program. Upon termination of participation, regardless of cause, the affiliate link shall be deactivated and the affiliate's right to use the link shall cease immediately, as provided in Section 11.5.
8.3 Affiliate-Generated Content
"Affiliate-Generated Content" means any content created by the affiliate that promotes Superalink products or features the Superalink brand, including but not limited to blog posts, social media posts, videos, photographs, reviews, and other promotional materials, regardless of the platform on which such content is published.
The affiliate retains ownership of Affiliate-Generated Content, subject to the license granted to Superalink in Section 8.4.
8.4 License Granted to Superalink
By participating in the Program, the affiliate grants Superalink a perpetual, worldwide, royalty-free, sublicensable, and non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, publicly display, and create derivative works from Affiliate-Generated Content for any purpose related to Superalink's business, including but not limited to:
This license survives the termination of the affiliate's participation in the Program.
The affiliate represents and warrants that:
8.5 Attribution and Removal
Where reasonably practicable, Superalink will provide attribution to the affiliate when using Affiliate-Generated Content on Superalink's owned channels. Attribution is at Superalink's discretion and is not a condition of the license granted in Section 8.4.
If an affiliate requests removal of specific Affiliate-Generated Content from Superalink's owned channels, Superalink will consider such requests in good faith but reserves the right to retain and continue using such content where reasonably necessary for ongoing campaigns or business operations.
8.6 Third-Party Platform Content
Where Affiliate-Generated Content is published on third-party platforms (e.g., social media platforms, blogs hosted by third parties), the affiliate is responsible for ensuring compliance with the terms of service of such platforms. Superalink's license under Section 8.4 applies to Superalink's use of such content and does not override any rights granted to the third-party platform by the affiliate under the platform's own terms.
9. Tax Responsibility
9.1 Affiliate's Tax Obligations
All commissions and other payments made by Superalink to the affiliate under this Agreement are gross amounts before any applicable taxes. The affiliate is solely responsible for:
Superalink does not provide tax advice. Affiliates are encouraged to consult a qualified tax advisor regarding their tax obligations.
9.2 Withholding Tax
Where Superalink is required by applicable law to withhold any tax from payments to the affiliate, Superalink shall:
The affiliate acknowledges that the net amount received after such withholding shall constitute full and complete payment of the commission owed.
9.3 Tax Documentation
Superalink may, from time to time, request that the affiliate provide tax-related documentation, including but not limited to:
Failure to provide such documentation within a reasonable timeframe may result in withholding at the default statutory rate, suspension of payouts, or, where required by law, termination of the affiliate's participation in the Program.
9.4 Indemnification for Tax Liabilities
The affiliate shall indemnify and hold Superalink harmless from any claims, penalties, interest, or other liabilities arising from the affiliate's failure to comply with applicable tax obligations, including failure to report income or pay taxes due on commissions received under the Program.
10. Liability, Disclaimers, and Force Majeure
10.1 Participation at Affiliate's Own Risk
Participation in the Superalink Affiliate Program is voluntary and at the affiliate's own risk. Superalink makes no guarantees, representations, or warranties regarding the affiliate's income, performance, or success in the Program. Any earnings projections, examples, or estimates provided by Superalink are illustrative only and shall not be construed as a promise or guarantee of actual earnings.
10.2 Disclaimer of Warranties
The Program, including the affiliate dashboard, tracking systems, brand assets, and any related tools or services provided by Superalink, is provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, Superalink expressly disclaims all warranties of any kind, whether express or implied, including but not limited to:
10.3 Limitation of Liability
To the maximum extent permitted by applicable law, Superalink shall not be liable for any:
The aggregate liability of Superalink to the affiliate under or in connection with the Affiliate Program Documents, regardless of the cause of action, shall not exceed the total amount of commissions paid by Superalink to the affiliate during the twelve (12) months preceding the event giving rise to the claim.
Nothing in this Section 10.3 shall limit liability that cannot be limited under applicable law, including liability for fraud, willful misconduct, or gross negligence.
10.4 Affiliate Indemnification
The affiliate shall indemnify, defend, and hold Superalink harmless from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with:
Superalink shall notify the affiliate of any claim subject to indemnification under this Section 10.4 within a reasonable timeframe and shall reasonably cooperate with the affiliate in the defense of such claim.
10.5 Force Majeure
Neither party shall be liable for any failure or delay in performance under this Agreement to the extent such failure or delay is caused by events beyond the reasonable control of that party, including but not limited to:
The party affected by a force majeure event shall make reasonable efforts to mitigate the effects of such event and to resume performance as soon as reasonably practicable. Where a force majeure event continues for more than sixty (60) consecutive days, either party may terminate participation in the Program upon written notice, with wallet balance treatment governed by Section 7.5.
11. Termination
11.1 Voluntary Termination by Affiliate
An affiliate may voluntarily terminate participation in the Program at any time by submitting a termination request to Superalink through the official affiliate contact channel.
Voluntary termination becomes effective on the date Superalink confirms receipt of the request. Treatment of the wallet balance upon voluntary termination is governed by Section 7.5.
11.2 Termination by Superalink for Violation
Superalink may terminate an affiliate's participation in the Program in accordance with the Superalink Affiliate Violation Policy. Termination under this section refers to Level 3 sanctions as defined in the Violation Policy and shall follow the procedures set out therein, including evidence documentation, internal approval, and notification to the affiliate.
For Level 1 and Level 2 violations, sanctions short of termination (such as warnings, commission withholding, or temporary account suspension) shall apply in accordance with the Violation Policy. Repeated Level 2 violations may be escalated to termination as provided in the Violation Policy.
11.3 Termination for Other Cause
Superalink may also terminate an affiliate's participation, with at least 14 days' prior written notice, in the event of:
11.4 Treatment of Wallet Balance upon Termination by Superalink
Upon termination by Superalink under Section 11.2 (for violation):
Upon termination by Superalink under Section 11.3 (for other cause), wallet balance treatment shall follow the same rules as Section 7.5 (voluntary termination), unless otherwise agreed in writing.
11.5 Post-Termination Obligations
Upon termination of participation in the Program, regardless of cause:
11.6 Determination of Violation
Determination of whether a violation has occurred and the applicable sanction level shall be made by Superalink in accordance with the procedures set out in the Violation Policy. Affiliates shall be afforded the right to provide an explanation as set out in the Violation Policy.
12. Dispute Resolution
12.1 Scope
This Section 12 applies to any dispute, claim, or controversy arising out of or relating to these Terms and Conditions, the other Affiliate Program Documents, or the affiliate's participation in the Program (each, a "Dispute"). The parties agree to resolve Disputes in accordance with the procedures set out in this Section 12, before resorting to litigation.
12.2 Good Faith Negotiation
Before initiating arbitration or any other formal proceeding, the party raising the Dispute shall provide written notice to the other party describing the nature of the Dispute, the relevant facts, and the relief sought ("Dispute Notice"). The Dispute Notice shall be sent:
The parties shall negotiate in good faith to resolve the Dispute within thirty (30) days of the date of the Dispute Notice. The 30-day negotiation period may be extended by mutual written agreement.
12.3 Small Claims Track
Notwithstanding Section 12.4, where the aggregate amount in Dispute does not exceed USD $1,000, the parties agree that:
This Section 12.3 is intended to provide a proportionate and accessible resolution path for low-value Disputes and shall not be construed as a waiver of either party's substantive rights.
12.4 Arbitration
Where the aggregate amount in Dispute exceeds USD $1,000 and the parties are unable to resolve the Dispute through good faith negotiation under Section 12.2, the Dispute shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre ("SIAC") in accordance with the SIAC Arbitration Rules in force at the time of the commencement of arbitration, which rules are deemed to be incorporated by reference into this Section.
The arbitral award shall be final and binding on the parties. Judgment upon the award may be entered in any court of competent jurisdiction.
Each party shall bear its own costs of arbitration, including legal fees, unless the arbitrator determines otherwise in accordance with the SIAC Arbitration Rules.
12.5 Court Proceedings
Notwithstanding Section 12.4, either party may seek injunctive or other equitable relief from a court of competent jurisdiction in Singapore for:
The exclusive jurisdiction of the courts of Singapore as provided in Section 13 shall apply to any such court proceedings.
12.6 Confidentiality of Dispute Resolution
The parties agree to keep all aspects of any Dispute resolution process under this Section 12 (including the existence of the Dispute, the content of negotiations, the proceedings of arbitration, and any resulting award) strictly confidential, except where disclosure is:
12.7 Class Action Waiver
To the maximum extent permitted by applicable law, the affiliate and Superalink each agree that any Dispute shall be brought solely in the party's individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding.
12.8 Continuation of Program During Dispute
Unless and until participation is terminated in accordance with Section 11, the parties shall continue to perform their respective obligations under these Terms and Conditions during the pendency of any Dispute resolution process under this Section 12.
13. Governing Law & Jurisdiction
13.1 Governing Law
This Agreement, the other Affiliate Program Documents, and any Dispute arising out of or in connection with them shall be governed by and construed in accordance with the substantive laws of Singapore, without regard to its conflict of law principles.
The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this Agreement.
13.2 Jurisdiction
Subject to the dispute resolution procedures set out in Section 12:
The affiliate consents to the personal jurisdiction of Singaporean courts and SIAC for the purposes set out in this Section 13.
14. Miscellaneous
14.1 Account Security
Affiliates are responsible for maintaining the security and confidentiality of their account credentials, including but not limited to passwords, two-factor authentication devices, and API keys (where applicable). Affiliates shall:
Superalink is not liable for any losses or damages arising from the affiliate's failure to maintain account security. Account sharing or transfer is further governed by the Superalink Affiliate Violation Policy, including Category E-2 (Account Transfer or Sharing).
14.2 Customer Ownership
All customers acquired through an affiliate's unique link are Superalink customers and are subject to all Superalink terms, policies, and customer agreements. Affiliates shall not:
Customer data handling is further governed by the Superalink Affiliate Privacy Policy and the Superalink Affiliate Violation Policy, including Category D (Privacy and Data Violations).
14.3 Entire Agreement
These Terms and Conditions, together with the other Affiliate Program Documents, constitute the entire agreement between the affiliate and Superalink with respect to the affiliate's participation in the Program. They supersede all prior or contemporaneous communications, representations, or agreements, whether written or oral, relating to the subject matter herein.
In the event of any conflict between these Terms and Conditions and any other Affiliate Program Document, the following order of precedence shall apply:
14.4 Severability
If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable by a court or tribunal of competent jurisdiction, such provision shall be severed from these Terms and Conditions, and the remaining provisions shall continue in full force and effect. The parties shall negotiate in good faith to replace the severed provision with a valid provision that most closely reflects the original intent of the parties.
14.5 Assignment
The affiliate may not assign, transfer, or sublicense any rights or obligations under these Terms and Conditions without the prior written consent of Superalink. Any purported assignment in violation of this Section shall be null and void.
Superalink may assign or transfer its rights and obligations under these Terms and Conditions, in whole or in part, without the affiliate's consent, including in connection with a merger, acquisition, corporate restructuring, or sale of all or substantially all of Superalink's assets. Superalink shall provide notice of any such assignment in accordance with Section 1.
14.6 Notices
Unless otherwise specified in these Terms and Conditions, all notices and communications under this Agreement shall be in writing and shall be sent:
Notices are deemed received on the date of transmission, provided no failure notification is received. Affiliates are responsible for maintaining a valid and monitored email address on file.
14.7 No Waiver
The failure or delay of either party to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. No waiver of any provision shall be effective unless made in writing and signed by an authorized representative of the waiving party.
14.8 Survival
The following provisions shall survive the termination of the affiliate's participation in the Program, regardless of cause:
14.9 Independent Contractor Relationship
The affiliate is an independent contractor and not an employee, agent, partner, joint venturer, or representative of Superalink. Nothing in these Terms and Conditions shall be construed as creating an employment relationship, partnership, joint venture, or agency relationship between the affiliate and Superalink. The affiliate has no authority to bind Superalink or to make any representations or commitments on behalf of Superalink.
14.10 Language
These Terms and Conditions are written in English. Any translation provided by Superalink is for convenience only. In the event of any inconsistency or conflict between the English version and any translation, the English version shall prevail.
14.11 Headings
Headings used in these Terms and Conditions are for convenience of reference only and shall not affect the interpretation of the provisions herein.